About

Meet the Minds Behind QInsights

Experts in Qualitative Research. Pioneers in AI.

Why We Built QInsights

At QInsights, we’re not just building software — we’re building a new way of thinking about qualitative research in the age of AI. QInsights was born out of her desire to empower researchers — not replace them — by combining cutting-edge AI with the kind of insight that only humans can provide.

Built on an Ethical Compass

We don’t believe in black-box AI. Our approach is transparent, responsible, and designed to elevate—not automate—your thinking. We stand for ethical co-intelligence where you stay in control of your analysis.

Our work is grounded in qualitative research traditions, not just AI trends. We translate complex analytic processes into intuitive, research-driven workflows—so you don’t need to be a methods expert to produce meaningful results.

QInsights isn't just a tool; it's part of a movement. Through webinars, articles* and our podcast we're shaping the future of AI-powered qualitative research and sharing that journey with a global community.

We believe in showing up as we are: reflective, curious, and open to learning. QInsights continues to evolve through honest dialogue with our users. We listen, we adapt, and we grow—with you.

Portrait of Dr Susanne Friese

CEO and domain expert

Dr Susanne Friese (co-founder)

30+ years of experience in qualitative research and qualitative computing.

Keynote speaker and thought leader in AI for Qualitative Researcher

Portrait of Wissem Golli

CTO

Wissem Golli (co-founder)

With 12 years in software development and 3 years focused on AI and LLM, our technical co-founder excels at turning ideas into reality and building the right team to make it happen.

Articles

Friese, S. (2026). From Coding to Conversation: A New Methodological Framework for AI-Assisted Qualitative Analysis. Qualitative Inquiry. Read the article →

Friese, S., Nguyen-Trung, K., Powell, S., & Morgan, D. L. (2026). Beyond Binary Positions: Making Space for Critical and Reflexive GenAI Integration in Qualitative Research. Qualitative Inquiry. View the article →

Nguyen-Trung, K., & Friese, S. (2026). Towards a methodologically congruent framework for GenAI use in nonpositivist qualitative research. International Journal of Social Research Methodology, 1–22. View the article →